Having to hire candidates on your own can be a headache in itself as you have to take time away from your day to day operations. Trying to decide what to ask can be as difficult as actually trying to decipher what a candidate is really trying to say. GL Staffing has you covered. Here are the 10 questions you should ask every candidate that you interview:

Why do you want to work here?

This question gives you an opportunity to see how well the applicant knows the company through their own research. It also gives you a good opportunity to see if their career goals mirror what your organization is looking for in a potential employee.

What are your biggest strengths?

When asking a candidate what their strengths are, you’re really trying to uncover their self-awareness and what makes them stand out from the sea of other applicants. It also allows you to see whether or not their strengths run parallel to the needs of their position they applied for.

What are your biggest weaknesses?

Like their strengths, asking about their weaknesses gives a candidate a chance to showcase how self aware they truly are, and if they’ll hinder their ability to perform the job effectively. Candidates can also showcase how they are working to improve themselves and overcome their weaknesses.

How do you plan on improving yourself in the next year?

This question presents the perfect floor for candidates to identify where and how they want to grow professionally while working for your company. It provides necessary insight into how they intend on improving themselves, whether it be working on their weaknesses, accomplishing a goal, or working on new skills that would be a major benefit for the team.

How would your coworkers describe you?

Nobody knows how someone operates at their job better than the people they work with, so it’s good to hear how their coworkers would best describe the candidate. Take this response with a grain of salt, as they may embellish and say what they believe their coworkers would say, rather than what they actually would. This question highlights the candidates interpersonal skills and ability to connect and communicate with others effectively.

What motivates you to work?

You want prospective employees to be eager to work and want to help drive your company’s goals, so it’s good to know what motivates an employee to fire on all cylinders.

How do you define hard work?

This is a great question for understanding the type of worker the candidate is. Every company moves at a different pace, and knowing what one employee expects out of a day’s work compared to another can be the deciding factor.

Do you prefer working alone or with a team?

Each role in your company does something different, and as such likely has a different social expectation. Some candidates may prefer working alone, which is ideal for desk jobs where they are able to work on their own, versus team based candidates that thrive best when surrounded by their peers. This question also plays a significant role in your hiring process if your company is working in a hybrid or remote work environment.

Why are you planning on leaving your current job?

There’s a multitude of reasons a candidate may be looking to leave their current job, so make sure to dissect their response. You can likely uncover whether it’s something as simple as moving, or if there was an issue that was left unresolved with their last company. It can paint a picture of how they may one day react in your office.

What’s something about yourself that’s not on your resume?

This question gives the candidate a chance to really show off who they are outside of the resume in your hands. You can get a good read of who they are outside of the office and what they enjoy doing, so you can uncover if they’ll be a good culture fit or not.

With these questions in hand, you can get a great read on a prospective employee and decide if they’re right for your organization or not. If you’re overwhelmed by the hiring process, don’t fret—GL Staffing has you covered. As the leading professional staffing agency, we can assist in vetting high-quality candidates and connecting them to your business. Simply contact us today either online or give us a call at (954) 973-8350 to receive a free staffing consultation!

Outsourcing your hiring is a great way for companies with limited resources to find the best talent available. The process of recruiting a new member can be long and tedious. You should always think carefully before making any decisions because you want the best for your company, which means looking at every option available in order to find someone who will make an excellent addition. You can remove that added stress by outsourcing your hiring process. There’s several reasons outsourcing can be the difference maker for your company, including:

You Can Stay Focused On Your Business

The recruitment process can be time-consuming and draining. By trying to hire yourself, You have to invest time and effort into each prospective hire, which leaves you with no room for other tasks. It’s difficult when trying to find someone who will fit into your company culture as well. by outsourcing it to a professional recruiter you free up your valuable resources so that they may go towards running the company.

High-Quality Hires, Every Time

When you are looking for new employees, it is important to find the right fit. A recruiter will know how best to position your business and contact people who might be interested in what position you have open or even recruit them themselves! The expertise of these professionals can really shine through when recruiting quality candidates that meet all requirements—this makes sure everyone involved has an opportunity at success. Outsourced hiring managers know how to find qualified candidates in a timely manner, and they can assess the best approach for interviewing an applicant. This means that the hiring process will be much more efficient as well as improving the quality of hires made by your company.

Reduced Costs

Hiring a recruitment agency will help you avoid the high costs of hiring. The job itself is expensive, from posting ads and conducting background screening to paying employees wages; it doesn’t take long before your budget feels like its been drained dry! By using an external party for these tasks you can keep ad spend low. There’s time and energy costs as well. Having to sit through interview after interview can be draining, keeping you away from your business entirely. Business owners can blow through hours interviewing the wrong employees just to find the right one. Even then, there’s no guarantee it’s the right one! With GL Staffing, you can focus on your business and leave the hiring to us.

As the leading outsource hiring agency, GL Staffing assists companies looking to hire throughout their company. With decades of experience, we can help staff your business no matter the vertical. To learn more or receive a free quote, contact us today online.

Temporary Employees For Your Business

As the job market continues to shift and evolve with each passing day, so do the staffing needs of companies across the country. Whether it be critical project goals shifting, stable employees out of the office for health/personal reasons, or seasonal shifts in the market, companies need solutions that allow them to keep up with the ebb and flow of their business’ needs.

Going through the repeated process of hiring and training employees, only for them to leave quickly can cost you and your company valuable time, money, and energy you don’t have available. That’s where South Florida temp employees come into play.

Temporary employees in South Florida can support your business in a variety of ways, offering tremendous benefits that keep you head down and focused on your business instead of spending countless hours interviewing the wrong fits.

More Flexibility

Temporary employees in South Florida allow for businesses to experience far more flexibility in who they’re working with and hiring. When you hire someone yourself, you have to put parts of your business on hold to evaluate, test, and onboard new employees. This process is lengthy, and never guarantees a permanent solution, as they could be the wrong fit and leave right away.

In addition, you aren’t tied into a long-term contract with a South Florida staffing agency, as is typically the case with full time hires. That way, you can fill needs as they arise, without locking yourself into a pool or wrong hires.

Fill Gaps Quickly As They Arise

Your company’s needs shift daily, as do your employees’. When they’re out of the office for maternity leave, family leave, injury, or illness, you can’t afford to just be down a person. A temporary employee can fill the gap rapidly, allowing for your day to day operations to continue seamlessly without fear or things slowing down or processes falling apart. Temporary staffing agencies in South Florida lik GL Staffing are able to fill any need with highly experienced prospects in very specific functions. From accounting to web development, there’s temporary employees for every vertical.

If your seasonal business fluctuates throughout the year, you’ll likely need the services of temporary staffing to grow your business as needed. Temporary staffing ensures that you’re not struggling to keep up with the demands of your business as clients start calling.

Vet Future Employees Now

One of the key benefits of hiring temporary employees is that they can be vetted in an active working environment before hiring them. As a temporary employee you can see how they fit in with the rest of your company’s employees, if they’re up to the task, and if they’re a good overall culture fit. Temp-to-Hire employees gives business owners a chance to watch prospects work without them being a full time employee.

Temporary employees are a fantastic way to keep your business operating at full capacity all year long. If you’re interested in learning more about how temporary staffing can help grow your business, contact the GL Staffing team today either online or give us a call at (954) 973-8350.

Being new to the call center industry can be tricky. You first need to establish a team that knows what they’re doing and how to do it correctly. Not only do you have to have the correct number of workers to handle call volume, but you need to also make sure they are happy and don’t experience burnout. 

GL Staffing has put together a “quick start” guide to create the perfect call center staffing plan. Below youll find out top tips for creating a perfect call center.

Crunch The Numbers

The first thing to make sure of is that you have enough employees to handle all of the calls. If you’re overstaffed, you’re essentially throwing away money. If you’re understaffed, you could lose customers and won’t meet company goals. Being understaffed can also lead to employee burnout. 

Figuring out metrics such as incoming calls, average call time, and service level is a good way to see where your staffing numbers are. 

Expect the Unexpected

Never expect that you’re fully staffed. Unexpected events can occur at any second. Your staffing plan needs to be prepared for employees calling out sick, going on vacation, or going to appointments. 

It’s important to remember that your call center staffing is made of humans and not robots. Life can be unpredictable so make sure you’re prepared for when it occurs.

Holiday Time

No one enjoys working around the holidays. Around this time is when employees will begin to request more time off in order to spend more time with their families. 

A great solution to this is to allow temporary remote work for employees around the holiday time. Recent events have taught everyone how the process works so it shouldn’t be hard to implement. 

Call Center Attrition

A big issue with call center staffing is call center attrition or high turnover. Reducing the amount of turnover would make it possible to save money and time from training new employees. 

Lack of motivation and recognition or two of the biggest reasons for people leaving call center positions. This can be eliminated by offering compensation, rewards, recognition programs, and work-from-home options. 

Hire the Right People for Call Center Staffing

Last;y, your call center will only be as good as the people answering the phones. You want someone who has the skill but also the drive to do better. It’s always good to find people that plan on staying for a long period of time. 

GL Staffing and Call Center Staffing

Call center staffing can be a tricky thing. GL Staffing has the resources to make it easy. We can help you find the perfect candidates for your call center staffing needs. If you need workers, visit our contact page today. 

Have you been looking for a job recently? Want to discover other career opportunities? More workers than ever have been leaving their jobs in what’s been called “The Great Resignation”. This has led workers from every field to look for better alternatives. Workers in the service industry have amazing interpersonal communication skills that would excel in a customer service position. Is a customer service position right for you? 

GL Staffing thinks the customer service industry is an area perfect for growth and people looking for work. Below are a few reasons why we think this industry is perfect for you.

Use Your Problem Solving Skills

The main goal of being a customer service representative is to help solve problems. Your role is to assist customers with the problem they’re facing and have a positive outcome and experience. If you love problem-solving, customer service is the position for you.

Customer Service Offers Job Stability

Other jobs will offer irregular hours and pay. This role will remove that stress from your life. You will work regular hours and earn a standard salary and steady paycheck. Job recruiters are always available to find a new position.

Develop New Skills

You probably developed amazing skills in your last career. This position will teach you new skills that will help as your career evolves. These are known as “transferable skills”. This role is needed in almost every industry so these skills can help you anywhere you go.

Remote and Hybrid Work Environments

Before the pandemic forced multiple businesses to conduct at-home work, customer service positions were already working from home. This industry was aware that you didn’t need an office in order to do this type of work. As long as someone had the connectivity and the technology, the job could be done from anywhere.

Have an Impact on Your Company

Any company that produces a product or service is going to rely on customer satisfaction. You are the person who will be responsible for making sure a customer has a pleasant experience with your company. 

Become a Subject Matter Expert

These positions will exist for any product or service. This means there are a large number of positions available. Becoming an expert can give you an advantage over others trying to work in this position.

Looking for a Customer Service Position?

Customer service positions are growing in numbers and they could use you and your skills. This position comes with a number of benefits that we think you’ll love. If you’re ready to start working in customer service, let GL Staffing help you. Our numerous amount of connections will help you find a job in no time. If you need help finding a career or have any questions, visit our online contact form today!

With so many people itching to get back to work, many employers are left wondering why so many employees are resigning. One big factor that has changed the landscape of employment is the coronavirus pandemic. With everyone being isolated for a long period of time, many people have begun rethinking what they want from their employment path. This can mean trying to find something that better aligns with their values or something that pays a little more.

During the pandemic, there was also a huge spike in entrepreneurship and start-up businesses. The number of self-employed people jumped up over 500,000 people. Currently, in the U.S., almost 50% of Americans are currently searching for or watching for job opportunities. This goes for almost every job category. GL Staffing wants to show you the main reasons for employees resigning. 

If you’re currently looking for a new job opportunity, GL Staffing can help put your name out there and help you find the role you’ve been looking for.

No Growth in the Job

A big reason for employees resigning is there is no room for growth in their current role. Many employees can be left feeling undervalued when they haven’t received raises or promotions. Employees will often look to other career paths in order to advance their careers. 

Bad Management

Management at a company can be a make-or-break decision for many employees. A manager is responsible for not only making sure work is being done correctly but also making sure issues get resolved correctly and suggesting employees for promotion. No amount of benefits or compensation can make someone stay when a bad manager is in charge.

Poor Compensation

In today’s world, workers have the upper hand for the first time in almost two decades. This period is the perfect time for employees to find their perfect role and show what they are truly worth. With the inflation rate being at its highest level since 1982, employees have the power to demand more from their employers. 

Work-life Balance

A healthy work-life balance is one of the most important things that employees look for today, even over benefits. An unhealthy balance can result in employees resigning from their position. Not having a healthy balance can result in burnout, deterioration in health, strain on relationships, and worse work productivity. 

No Flexibility

Employees appreciate it when their employer gives them the flexibility to use their time how they see fit. Remote work has been a big reason for this sudden change. A majority of employees are hoping that remote work will stay even after the pandemic since it gives them the flexibility that they once didn’t have. It’s become so popular in fact that most people looking for job opportunities will often only look for remote work.

Looking for a Fresh Start?

The labor market today is in a unique state. The percentage of employees resigning is at an all-time high due to the different expectations that have been set. GL Staffing can help you find the role that you’re looking for. We’ll take all of your requirements into consideration to make sure we find what’s right for you. If you’re looking for a new job opportunity or have any questions, visit our contact page or call us at 954-973-8350.

The recent pandemic has caused a large uprooting of workers across the U.S. During the pandemic, over 36 million Americans have relocated. If you’re a part of that group, GL Staffing wants to give some helpful information about finding a job after relocating 

With the pandemic, a large shift happened in the workplace, with a majority of industries moving to remote work. While some were happy with this change, some were not. No matter which side you are on, you still have the issue of finding a job after relocating. Moving to a new location means not having a lot of connections which makes the job hunt even more difficult.

Below, you’ll find some helpful tips for finding a job after relocating.

Polish Your Social Media

The pandemic led to a massive jump in social media usage, and not just Facebook and Instagram. More business-centric platforms, like LinkedIn, have seen massive spikes. LinkedIn recently reported that it had over 800 million users in 2021. That means there are probably more people than ever looking for potential hires.

While other social media platforms are important, start by focusing on LinkedIn. Polish your digital resume and make sure everything is up-to-date on your profile. People actively recruiting might just contact you directly if you’re what they’re looking for. Social media could just be the solution to finding a job after relocating.

Be Ready For The New Job Market

Every city or state is different, and they probably have different job needs and trends. Whichever city or state you moved to or are planning to move to, make sure to research the most recent needs and job requirements. This can help you prepare for the job market in that area.

Don’t Be Afraid Of Remote Work

While some don’t like remote work, it’s becoming more and more common each day. The pandemic created a large shift in the average worker’s mind. With almost 70% of workers worldwide saying they want to work remotely, you should be prepared for remote work. It’s predicted that by 2028,  75% of all people from each department will be working remotely. Make sure to keep an open mind if you’re finding a job after relocating.

Search For Temporary Work

Moving after the pandemic can be stressful in itself, so don’t be afraid to look for temporary jobs. Although they might not be a preference, they can at least provide income while you look for something more permanent. These temporary jobs will also help you build connections and strengthen your ability to find new work. 

Connect with GL Staffing 

GL Staffing wants to help you on your journey of finding a new job after relocating. We’ve been building connections with combines all around the world and it’s our job to help them find staffing solutions. We can provide you with job listings that might not even be listed online. If you need help finding employment, contact GL Staffing today. Visit our commercial contact page or our professional contact page or call us today at 954-973-8350.

The perfect resume is a balance between being creative and professional. The key to getting past an automated sorting system, as well as human reviewers with your words can be difficult but not impossible if you avoid certain pitfalls. The modern resume has been crafted the same way for decades, and while it follows a certain formula and structure that you should follow, certain phrases and keywords can put your resume directly into the discard pile.  

When creating your resume, you want to make yourself sound like the perfect candidate for the job. A recruiter spends on average 30 seconds or less reviewing resumes, so any misstep or discrepancy can immediately disqualify you from getting an interview. If you’re looking to create your first resume, or updating your current resume, here’s what you need to avoid:

Too Much Text

When creating a resume, you have to be able to properly describe each position you’ve held, without going overboard. As mentioned earlier, you only have 30 seconds to impress a recruiter enough to put you in the “interview” pile, so including a full breakdown of each of your previous positions should be avoided. Instead of long, heavy paragraphs, consider using bullet points to condense and simplify the key portions of your last job. This allows recruiters to pinpoint the right information and make a more informed hiring decision.

Grammatical Errors

Having even one grammatical error or spelling mistake on your resume can immediately disqualify you from securing an interview. Before submitting your resume, scan in twice more to ensure everything reads properly, makes sense, isn’t spelt wrong, and has no grammatical errors in sight. We strongly recommend having someone proofread it as well before sending it off. 

Irrelevant Experience

When listing your previous experience, it should be relevant to the job you’re applying for now. This allows recruiters to properly evaluate your qualifications for the position. Positions that have no matching qualifications should be left off, as they’re more than likely to work against you when the recruiter is trying to pinpoint your top skills for the job.

Too Many Hobbies

With a larger and larger emphasis on work life balance, many employers enjoy seeing what your hobbies and interests entail, however there are distinct rules when incorporating your homes in your resume. For one, avoid putting too many hobbies or details about said hobbies. Your resume is very limited in space, so discussing at length what you like to do outside of work only eats away at your potential real estate for listing the important details of your employment history. Rather than a hobbies portion on your resume, we suggest including a list of hard skills that are applicable to the position.

When creating your resume, don’t fret. As long as you follow the right formula and avoid these common mistakes, your resume will stand out significantly more to recruiters. Once your resume is ready, contact GL Staffing. Our team is ready to assist in placing you in the right position based on your skills.

In-person interviews used to be the norm but with the pandemic, the landscape of interviewing has changed. We have gone digital and for many firms, there is no turning back. The word Zoom has become part of our lexicon and it and other video-meeting services have provided an alternative to in-person meetings.

No matter how technologically savvy you are, zoom meetings can be challenging. in this article, we will look at some tips to help you become a pro at Zoom interviews and land that dream job.

Familiarize Yourself With The Software

Download the app ahead of time. Make sure you have your meeting link and access code from the employer, too. They should set everything up and provide this info. If not, ask them for it.

Also test your own technology – your microphone, your webcam, etc. Make sure everything is working and looks good so you can avoid any last-minute issues that will cause stress and possibly delay your interview. Check all the settings and make sure you have a good WIFI signal. If you have an older machine you may need to update your OS and if your computer doesn’t have one you will need to purchase a webcam.

Remove ALL Distractions From The Interview Area.

We talked about setting up and testing your technology above, but it’s also important to find a room or area of your home that’s best for your Zoom interview.

Pick a spot that’s quiet and distraction-free. Eliminate visual distractions like items on the floor, distracting items on the wall behind you, etc. A painting or picture on the wall is fine, but your poster of Shawn Michaels and The Undertaker may be a bit too distracting. You want the interviewer to be able to focus on your answers and what you’re saying, and distractions in the room will hurt their ability to do this. Shut your windows in the room, too, to eliminate unnecessary noise like lawnmowers, cars, etc. If you have children make sure they are occupied during your interview and that they know not to disturb you during that time.

Place your cellphone on silent or even better put it on airplane mode to prevent any notifications or calls coming in during your Zoom interview.

Be Punctual But Not Too Early

Being 30 mins early for a traditional interview is totally fine but with digital platforms such as Bluejeans, Zoom, Google hangouts, etc this is not required. In fact, it’s not recommended, as you may end up interrupting an in-progress meeting on the account. Many employers may use the same “meeting room” or link for multiple job seekers. So you may be entering a “room” that was being used to talk to another job seeker before you. The rule of thumb is to log in 5 mins before your scheduled meeting to make sure the link works and your audio and video are functional

Have A Set of Prepared Answers to The Most CommonInterview Questions

Don’t get so sidetracked by setting up the technology that you forget to prepare for the interview itself – mainly, how you plan to answer the top interview questions employers ask. Also, think about any potential concerns they may have about your background in particular… and how you’ll address those.

Anticipate the questions they’re likely to ask, practice your answers, and you’ll feel more relaxed in the interview. Some of the most common interview questions are:

• What are your weaknesses?
• Why should we hire you?
• Why do you want to work here?
• What are your goals?
• Why did you leave (or why are you leaving) your job?
• When were you most satisfied in your job?
• What can you do for us that other candidates can’t?
• What are three positive things your last boss would say about you?

Practice your answers while recording yourself and play it back. Look and listen for areas where you can improve on. Make those adjustments to your tone, body language and eye contact as well as your content before going on live.

Have A List of Question to Ask Your Interviewer

Make a list and check it twice, It is inevitable that at some point during the conversation the Interviewer will ask you “Do you have any questions for me?” Employers want to hire people who ask good questions in the job interview. This shows them that you’re excited to work for them and that you’re curious about their job. This is true in every industry, for every type of job.

Research the company before the interview and come up with a series of questions based on your research. Some good questions to ask your interview are:

What to Do During a Zoom Interview